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Everyone got the same AI. The whole call center leveled up.

Name: Everyone got the same AI. The whole call center leveled up.
Uploaded: 2026-10-27T23:03:38+00:00
Description: Everyone in the call center got the same AI assistant. Kunal Kochhar of Ema says the whole floor leveled up, not just the top performers. Is everybody getting the o…

Everyone in the call center got the same AI assistant. Kunal Kochhar of Ema says the whole floor leveled up, not just the top performers. Is everybody getting the opportunity? Live from the HR Tech 2026 floor.

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