A trucking company was losing drivers. The plan: best practice, leading practice, automation, efficiencies.
Then they put the drivers in a room. What made them feel seen? They used to get a turkey at Thanksgiving. Now they didn't.
Go talk to the people who actually use the process. The small thing is usually the thing.
From our HR Tech week 2025 conversation on Inclusive AF with Sarah Smart and Sofia Whelan, cofounders of HorizonHuman.
#InclusiveAF #HRTech #Retention #EmployeeExperience